Terms of use

• REdata – REdata OÜ, registry code 16995120.
• Client – a legal person that has concluded a service agreement with REdata.
• User – a natural person to whom the client has given a named right to use the platform.
• Platform – REdata’s web-based software together with its modules, data and model.
• Model – REdata’s statistics-based valuation model trained with machine learning.
• Valuation – the model’s automated valuation result.
• Restricted data – data whose use is restricted by law or by the terms of the data source, for example real estate transaction data.
• Order – the parties’ agreement on the scope of the service and the fee.

• The platform is intended for businesses. A person can become a user only by invitation from a client.
• The user account is personal. The username and password must not be given to others.
• If you suspect that someone else has used your account, report it immediately to help@redata.ee.
• The client is responsible for the actions of its users. The right of use does not extend to the client’s parent, subsidiary or sister companies unless agreed otherwise in the order.
• REdata may suspend access if an account is used in breach of these terms or security is at risk. We will notify the client without delay.

The platform may be used only for performing the client’s work tasks within the scope of the service agreement. It is prohibited to:

• share a user account or give access to a person whom the client has not authorised;
• give platform data or results to third parties, except the valuation, unless the service agreement allows it;
• use restricted data without a legitimate interest or for any purpose other than the permitted one;
• make land register queries for any purpose other than valuation work. Queries are charged and logged;
• copy or reproduce the database, including by automated means;
• overload the system or try to bypass its security restrictions;
• derive how the model works by means of queries;
• train a competing model with REdata data or results;
• upload malware or illegal content to the platform.

• Platform data comes from national registers, the Estonian Land and Spatial Board transaction database, data entered by the client and other lawful sources. No data source is guaranteed. We correct known errors within a reasonable time.
• A valuation is the output of a statistics-based model. It is not an expert opinion of a professional appraiser, nor a guaranteed market, transaction or collateral value.
• REdata does not promise a property-specific confidence interval or a specific accuracy percentage. The model’s general quality metrics do not guarantee the transaction price of an individual property.
• The valuation of the same property may change when the model or the data is updated.
• If the model does not cover an area or property type, the platform may not provide a valuation.
• Before making a decision based on a valuation, the client checks the input data, the model’s coverage and whether a professional appraiser or an inspection of the property is needed.
• The appraiser who prepared the valuation report is responsible for its content and for the valuation result.
• Credit, investment, insurance, purchase and sale decisions are made by the client, who is responsible for them. A regulated client, such as a bank, assesses for itself whether the model meets the requirements of its activities.

• The platform, software, models, algorithms, underlying data, methodology and database structures belong to REdata or its licensors.
• For the term of the service agreement, the client receives a limited, non-exclusive right to use the platform in its business.
• The client retains the rights to the input data it provides. The client may use the valuation in the agreed business process.
• REdata also uses the property quality data entered when creating a valuation, such as condition, to develop and train the model.
• REdata may use anonymous aggregate and usage statistics to develop the service and the model. Pseudonymised data is not considered anonymous.
• Publishing reports to third parties requires a separate legal basis and, where necessary, REdata’s consent, especially if the report contains restricted data or personal data.

• The platform is under active development. Features and model versions may change.
• We normally notify clients at least 30 days before discontinuing a core feature. A change may take effect immediately because of a security, legal or data source restriction.
• Where possible, we announce planned maintenance 48 hours in advance. Emergency maintenance may take place without notice.
• The operation of the platform also depends on the operation of national registers, X-Road and other data sources.
• User support is available on business days from 9:00 to 17:00 at help@redata.ee. The availability target and service level are set out in the service agreement.

• REdata provides the service with reasonable professional care but does not guarantee uninterrupted or error-free operation.
• REdata is not liable for indirect damage, lost profits, differences between a valuation and the actual price, or the client’s decisions. Nor is REdata liable for errors or interruptions in registers, X-Road or third-party services.
• The cap on REdata’s total liability is set out in the service agreement.
• These limitations do not apply in the case of intentional breach or where Estonian law does not permit liability to be limited.

• The processing of personal data is described in the privacy policy at redata.ee/privaatsuspoliitika.
• We process personal data on behalf of the client under a data processing agreement.
• The user keeps confidential any personal data seen on the platform and the client’s confidential information, and uses them only for performing work tasks.

• The content of redata.ee is for information only and is not a binding offer. Binding terms are agreed in the offer and the service agreement.
• The texts, images and design of the website are protected by copyright. Please ask for permission before copying.
• The website may contain links to other sites. REdata is not responsible for their content.

We may change these terms. We will notify clients of significant changes at least 30 days in advance by email or via the platform. The current version is available at redata.ee/kasutajatingimused.

These terms are governed by Estonian law. We aim to resolve disputes primarily through negotiation. Failing agreement, disputes are resolved by Harju County Court.

REdata OÜ, Luise tn 2-1, 10142 Tallinn, Estonia. Email: info@redata.ee. User support: help@redata.ee.